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    user support technician - Toronto, Canada - Canlan Sports

    Canlan Sports
    Canlan Sports Toronto, Canada

    1 month ago

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    Plein temps
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
    • Education:
    • Expérience:

      • Education

    • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

      • Work setting

    • Help desk
    • Private company, corporation or industry

      • Tasks

    • Give access to computer networks
    • Report on the performance of computer systems and networks
    • Respond to users experiencing difficulties with computer
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service

      • Computer and technology knowledge

    • Information Technology Infrastructure Library (ITIL)
    • JavaOS
    • Device drivers
    • Networking software
    • Networking hardware
    • Intranet
    • Servers
    • Desktop applications
    • File management software
    • Multimedia software
    • Word processing software
    • Presentation software
    • Mail server software
    • Communication software
    • Desktop publishing software
    • Database software
    • MS Office
    • SharePoint

      • Security and safety

    • Criminal record check

      • Transportation/travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Sitting

      • Own tools/equipment

    • Internet access
    • Cellular phone

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Initiative
    • Team player
    • Ability to multitask
    • Time management

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?

      • Experience

    • 1 year to less than 2 years

      • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Paramedical services coverage
    • Vision care benefits

      • Financial benefits

    • Registered Retirement Savings Plan (RRSP)

      • Other benefits

    • On-site amenities
    • Parking available
    • Wellness program

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