user support technician - Toronto, Canada - Alpha Oasis Inc.

Alpha Oasis Inc. Toronto, Canada

2 hours ago

Description

Education: Bachelor's degree
Experience: 3 years to less than 5 years
or equivalent experience

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge

HTML editing software
JavaScript

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment
Tight deadlines
Attention to detail

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Organized

Other benefits

Other benefits
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week

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