Fitment Specialist - Mississauga, Canada - Mississauga Harley-Davidson

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
WANT TO WORK for one of Canada's Best Managed Companies?

***
Dilawri Group is now actively searching for a Fitment Specialist
to join the team at Mississauga Harley-Davidson

***
Dilawri Group of Companies represents 80 dealerships nationwide with 21 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career.
We offer a "promote from within culture", training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

  • LOVE and ride motorcycles and appreciate and live the passion that Harley-Davidson ownership
  • Enjoy talk to new people who share a common passion for the riding lifestyle

Responsibilities:


  • Welcome guests into the dealership.
  • Narrow down the selection of Harley's to find which ones fit the customers' needs.
  • Follow up phone calls to customers.
  • Selling the fun and excitement of Harley-Davidson to customers.
  • Responsible for making sure that every person encountered on the sales floor is entered into the CRM.
  • Meet and exceeding contact goals as assigned by the Sales Manager.
  • Follow all procedures to complete all paperwork accurately and in a timely manner.
  • Maintain the showroom and display of motorcycles in a manner appealing to customers.
  • Greet customers immediately, in a courteous and friendly manner.
  • Handle telephone transactions quickly and courteously.
  • Ensure that customers are properly qualified for needs and wants.
  • Follow policies regarding road tests, predelivery inspections, and vehicle deliveries.
  • Attend training sessions as requested by the Sales Manager.
  • Perform other related duties as assigned or requested.

Qualifications:


  • Ideally, 3 to 5 years minimum in a Motorcycle dealership setting.
  • A passion for the Harley-Davidson history, brand line up, and lifestyle.
  • Valid Ontario Motorcycle license and clean drivers abstract.
  • Valid OMVIC License preferred.
  • H-D brand experience preferred.
  • Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Must have ability to relate with broad customer base.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Knowledge of applicable laws/policies/principles/etc.
  • Interpersonal skills and customer service skills required.
  • Approachable, likeable, and enthusiastic personality.
  • Ability to get along with broad customer base.
  • High energy level needed.
  • Be selfmotivated, positive, driven and helpful.
  • Ability to handle confidential information responsibly.
  • Great customer service, excellent personal communication, and demonstrated closing skills.
  • Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
  • Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.
  • Stay up to date on all required HDU courses.


If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you.

We invite you to submit your resume, in confidence, for our review and consideration.

  • Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._

More jobs from Mississauga Harley-Davidson