Customer Service Representative - Barrie, Canada - Canadoor Garage Doors
Description
About Us:
At Canadoor Garage Doors, we are committed to delivering an outstanding customer experience every time. We do this by bringing professionalism to the garage door industry and working with a great team
At Canadoor, we are committed to offering our clients products made by the industry's most trusted and respected manufacturers. By providing garage doors made by top brands, we can assure quality, durability, and attractiveness.
At Canadoor we are an equal opportunity employer and offer a positive work environment with competitive pay and excellent benefits plan.
Who You Are:
We're seeking a positive, personable Customer Service Representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.
We are continuously looking for part-time and full-time team members for our office in Barrie, Ontario.
The part-time position hours are scheduled from Monday to Friday from 3PM - 8 PM and a rotational schedule for weekends from 9AM - 5PM.
The full-time position hours are Monday to Friday 7AM - 4PM or 8AM - 5PM.Responsibilities:
- Answering incoming calls in a timely and friendly manner, following the company scripts provided
- Booking sales appointments and service appointments for both commercial and residential customers, ensuring all information is accurate
- Maintaining customer profiles, ensuring they are accurate
- Greet customers coming into the showroom
- Participate in administrative tasks
Skills:
- Demonstrate excellent telephone demeanor and ability to book appointments and obtain information accurately
- Proficient with computers
- Proficient with Google Workspace and Microsoft
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Demonstrate a pleasant, friendly, and professional manner
- Organizational ability and attention to detail
- Understanding of Ontario's geographical areas
- Ability to take ownership of problems with a positive attitude
- Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
- Ability to work independently
- Ability to work in a team environment to achieve common goals
- Must have graduated high school, received a G.E.D or equivalent
Compensation:
$520 - $1,000 per week based on hours
If you're prepared to launch your career in the garage door industry, building valuable skills in the process, we invite you to apply.
Requirements:
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Employment Type: Full-time
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Work Hours: 40 to 44 hours work
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Required Education: High school or equivalent
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Required Experience: None(1) years
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