Technical Inside Sales - Hamilton, Canada - Murray Hydronics

Murray Hydronics

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Key accountabilities

Answer incoming phone calls and assist customers at front counter
Utilizing product knowledge assist customers with pump selection to provide them with the best solution possible, it's important to ask all of the required information at initial contact.
Provide item and service quotations to customers in a timely manner.
Write up incoming jobs, take photos, and notify customer of pricing and when job is complete
Process customer orders to completion which includes pricing, picking the order and sourcing additional information if required, accurately and efficiently.
Identify customer needs and sales opportunities to help future growth
Identify, qualify and capture new accounts
Identify and implement strategies to improve customer service, quality of service, productivity and profitability
Prepare shipments, assist with shipping and receiving
Attend training sessions to improve product knowledge and/or job skills
Assist with purchasing and inventory
Assist with marketing initiatives, cold calling
Other duties as assigned

Competencies and Qualifications:

Communication Skills, oral and written
Able to multi task
Detail oriented
Time Management Skills
Technically inclined, Pump knowledge an asset

Applicants who have previous experience in the hydronics or pump industry or fields of water treatment, plumbing, heating, electrical motors or Electrical would be a huge asset.

Wage:

DOE

Job Types:
Full-time, Permanent

Salary:
$20.00-$30.00 per hour

Benefits: