Logistics Coordinator/freight Broker - Concord, Canada - ET Transport

ET Transport

Verified Company

Concord, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our Dispatchers and Logistics Coordinators are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and 2 additional drop-yards.

_Responsibilities:
_

Finding availability, covering FTL and LTL shipments for Account Managers. In Bound, Out Bound and Cross Border load booking required.
Arrange transportation, Dispatch load confirmations to carriers and fleet dispatchers, orchestrate pickups and deliveries to meet customer requirements.
Managing activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
Tracking and tracing loads throughout the shipment process. Updating customers on shipment status in a timely manner.
Getting Rates for prospective RFP's and RFQ's on behalf of Account Managers. Submitting the RFP and RFQ before the closing deadlines.
Continually reviews freight costs, transportation rates, and/or the prices of different equipment to keep costs down where possible
Updating shipment statuses and closing orders in dispatch software, uploading PODs into orders once a shipment has delivered.
Working with Accounting Team to ensure customer invoices are billed correctly to the Customer and any billing discrepancies are resolved in a timely manner
Following SOP procedures when on boarding new partner carriers, the brokerage department will be working with.

_Qualifications:
_
Must have at least 2 years of dispatching experience

Knowledge of LTL and FTL Shipment Sizes, type of equipment needed for various types of freight and shipment sizes for over the road shipments.
Excellent Customer Service and geographical knowledge within North America an asset.
Knowledge of: LoadLink, Dispatch softwares, HubSpot
Knowledge of ACE, ACI, CTPAT, PIP, FAST, CSA, HAZMAT
Fluent in English
Must be a team player with the ability to work in a fastpaced environment and must also be willing to be independent.
Strong ability to work well under pressure, meet strict deadlines
Strong organizational skills and attention to detail.
Must have good negotiation skills be persuasive and energetic