Part Time Bell Person - Toronto, Canada - Holiday Inn Toronto Downtown Centre

Holiday Inn Toronto Downtown Centre

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Convey travelers' luggage by hand or hand truck.

Address customers' complaints or concerns or relay it to the relevant department if and when necessary.
Assist clients/guests with special needs.
Attend to baggage problems.
Attend to group arrivals and departures.
Escort incoming guests to their rooms.
Handle luggage for hotel guests.
Maintain luggage storage area.
Keep daily track records of the number of groups that have been handled by the Bellperson and the names of the Bellperson on shift.
Keep a weekly report of the luggage handling or porterage charges incurred by groups; report to be submitted ever two weeks for payroll implementation.
Provide information regarding features of rooms, service of hotel and points of interest, if and when necessary.
Provide guests with protection from rain as they enter/exit vehicles at the front of the hotel.
Receive and deliver items and messages for guests.
Ensure that the front of the hotel is kept clear of litter, cigarettes, leaves, snow, ice ect. and the front of the hotel is hazard free.
Ensure that any relevant guest or group information is passed on to the next shift.
Adhere to Holiday Inn Toronto Downtown Centre policies and procedures and health and safety procedures at all times.
Complete additional reasonable duties as assigned.