Claims Representative I - Dartmouth, Canada - Intact

Intact

Verified Company

Dartmouth, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

As a
Claims Representative I,
Accident Benefits, you will be responsible for investigating Accident Benefit claims to ensure a prompt and fair settlement.

Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts.

Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

Location can be in either offices
:Dartmouth, NS, Moncton, NB or St. John's NFLD.

What you'll do here:

Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
Collect reports and statements to determine liability and coverage
Ensure all cases are clearly documented and meet any or all legislative requirements
Team collaboration on process efficiencies
Participation in team initiatives or projects as required

What you bring to the table:

Prior claims, insurance or customer service experience
Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
Ability to communicate and negotiate effectively
Excellent written and verbal communication skills
Strong analytical and decisionmaking skills
Bilingualism in French and English, spoken and written, is considered a strong asset
University degree or college diploma and/or equivalent business experience
Completed, or are working toward, Chartered Insurance Professional (CIP) designation

Posting expires April 7th, 2023.

LI-Hybrid #LI-SW1 #Myreferral1000

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.