- Responsible for all customer related interactions in the facility, for example:
- Answering the phone and greeting visitors upon arrival,
- Answering questions and providing program information, and
- Processing registrations, facility bookings and retail sales transactions (payments) via cash, ActiveNet (system) and Point of Sale (POS) system.
- Responsible for daily administration of the front office, for example:
- Filing and administrative duties such as daily reports and mail,
- Preparing and ensuring completion of appropriate forms for programs,
- Organizing program equipment for instructors and program staff, and
- Updating staff manuals, plans and leisure guide information as required.
- Monitor class registration levels and provide information to recreation staff.
- Monitor the facility and report problems and unusual occurrences to management.
- Act as a back up to maintenance staff to set up and clean rooms, equipment and supplies for programs as required.
- Perform other related duties as required.
- Grade 12 Diploma.
- Demonstrated experience working in a recreation, retail or tourism field.
- Experience in retail operations management with comprehensive knowledge of Point of Sale (POS) computer systems.
- Well developed customer service and communication skills.
- The ability to work in a team environment, liaison with key internal and external stakeholders and to function effectively with minimal supervision.
- Proficiency in Microsoft Office Suite software programs with the ability to adapt quickly to applicable software. Experience with ActiveNet would be considered an asset.
- Availability to work flexible hours (ie. Working shifts for a 7 day operation, overtime etc.).
- Ability to meet the physical requirements of the job.
- A demonstrated commitment to enhancing a safety culture.
- Current First Aid and CPR certificates.
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A valid Ontario driver's licence, Class "G", with a clean driving record.
-
Guest Service Manager
2 weeks ago
Heart of Niagara Hotels St. Catharines, Canada**Guest Service Manager - Hampton Inn** · **Summary** · The Guest Service Manager is responsible for the daily operations of the front desk at Heart of Niagara Hotels and reports to the General Manager of the assigned property. He/she is responsible for the oversight and manageme ...
-
Guest Services Representative
1 week ago
Meridian Centre St. Catharines, Canada**Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3** · **Time slots include**: · **Wednesday August 23 - 4:00pm - 7:00pm** · **Thursday August :00pm - 3:00pm** · **Wednesday August 30 - 4:00pm - 7:00pm** · **Thursday August ...
-
Guest Services Supervisor
1 week ago
Meridian Centre St. Catharines, Canada**Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3** · **Time slots include**: · **Wednesday August 23 - 4:00pm - 7:00pm** · **Thursday August :00pm - 3:00pm** · **Wednesday August 30 - 4:00pm - 7:00pm** · **Thursday August ...
-
Guest Service Representative
2 weeks ago
BentallGreenOak St. Catharines, Canada**Guest Service Representative** · **St. Catharines | Pen Centre** · **Who We Are**: BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 in ...
-
Guest Service Representative
2 weeks ago
BGO St. Catharines, Canada Part time**Guest Services Representative** · **The Pen Centre | St. Catharines, ON** · BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to ...
-
Guest Services Supervisor
2 weeks ago
Heart of Niagara Hotels St. Catharines, CanadaDemonstrated ability to lead and direct a team. · - Strong working knowledge of hospitality industry principles, methods, practices, and techniques. · - Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments. · - Strong working knowled ...
-
Guest Services Supervisor
5 days ago
Meridian Centre St. Catharines, Canada_**Position Summary**_ · As a front-line customer service member of the Box Office & Guest Services Department, the Guest Services Supervisor is responsible for training, coaching, and leading a team of 8-20 Guest Services/Entry Control Representatives in the assisting and direct ...
-
Guest Services Representative
4 days ago
Meridian Centre St. Catharines, Canada**_Position Summary_** · As a front-line customer service member of the Box Office & Guest Services Department, the Guest Services Representative is responsible for assisting and directing guests into and around the facility during events. Events can include hockey games, concert ...
-
Guest Service Agent
4 days ago
Massage Addict St. Catharines St. Catharines, Canada_Guest Services Associate _ · **About us** · Massage Addict St. Catharines is a small business in St. Catharines, ON. We are fast-paced and fun. · Our work environment includes: · - Flexible working hours · - Relaxed atmosphere · **POSITION**: Guest Services Administrator/Front D ...
-
Guest Service Agent
2 days ago
Massage Addict St. Catharines St. Catharines, Canada_Guest Services Associate _ · **About us** · Massage Addict St. Catharines is a small business in St. Catharines, ON. We are fast-paced and fun. · Our work environment includes: · - Flexible working hours · - Relaxed atmosphere · **POSITION**: Guest Services Administrator/Front D ...
-
Recreation Assistant, Guest Services
3 weeks ago
City of St. Catharines St. Catharines, Canada**Duties and Responsibilities**: · - Responsible for all customer related interactions in the facility, for example: · - Answering the phone and greeting visitors upon arrival, · - Answering questions and providing program information, and · - Processing registrations, facility b ...
-
Recreation Assistant, Guest Services
3 weeks ago
City of St. Catharines St. Catharines, Canada**Duties and Responsibilities**: · - Responsible for all customer related interactions in the facility, for example: · - Answering the phone and greeting visitors upon arrival, · - Answering questions and providing program information, and · - Processing registrations, facility b ...
-
Guest Service Agent
2 weeks ago
Inn On The Twenty Jordan Station, CanadaInn on the Twenty is seeking full and part time Guest Service Agents to join our front Office team · This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. · **What you'll be doing**: · - Register guests and assign room ...
-
Guest Service Agent
3 days ago
Inn On The Twenty Jordan Station, CanadaInn on the Twenty is seeking a part time Guest Service Agent to join our growing Front Office team · This is an excellent opportunity for those who have a passion for Guest Service and enjoy working in a fast paced environment. · **What you'll be doing**: · - Register guests and ...
-
Guest Services
2 weeks ago
WAXON Laser + Waxbar Oakville, CanadaJob Description - GUEST SERVICES · At WAXON we focus on one thing and do it really, really well For us, that's hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and ...
-
Guest Service Agent
3 weeks ago
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake, Canada**Description**: · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services A ...
-
Guest Service Agent
1 week ago
PRINCE OF WALES HOTEL Niagara-on-the-Lake, CanadaPrince of Wales Hotel is seeking a part time Guest Service Agent to join our front Office team · This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. · **What you'll be doing**: · - Register guests and assign rooms. · ...
-
Guest Services
2 days ago
WAXON Laser + Waxbar Oakville, CanadaGUEST SERVICE - RECEPTIONIST · At WAXON we focus on one thing and do it really, really well For us, that's hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and ded ...
-
Guest Services Agent
2 weeks ago
Holiday Inn Express Niagara-on-the-Lake Niagara-on-the-Lake, CanadaThe Holiday Inn Express & Staybridge Suites hotels are actively recruiting for our Guest Services team, who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". · Flexible scheduling available for either part-ti ...
-
Guest Service Agent
2 weeks ago
Niagara's Finest Hotels Niagara-on-the-Lake, CanadaNiagara's Finest Hotels is seeking Part Time Guest Service Agents to join our front Office team · This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. · **What you'll be doing**: · - Register guests and assign rooms. ...
Recreation Assistant, Guest Services - St. Catharines, Canada - City of St. Catharines
Description
Duties and Responsibilities:
Position Requirements:
Wage: $21.16
Expected Work Location: Kiwanis Aquatic Centre
Hours of Work:
Thursday, 2pm - 8:30pm
Friday, 2pm - 8:30pm
Saturday, 8:30am - 7:30pm
Sunday, 8:30am - 7:30pm
THIS IS A TEMPORARY POSITION FROM MAY TO SEPTEMBER.