Enrolment Representative - Edmonton, Canada - NORQUEST COLLEGE

NORQUEST COLLEGE

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

ENROLMENT REPRESENTATIVE

OFFICE OF THE REGISTRAR

Reporting to the Associate Registrar, Enrolment, the Enrolment Representative ensures the accuracy of student records as they relate to registration.

The Representative provides service to students by assisting in the use of online, self-service options.

The Representative will contribute to an atmosphere of continuous improvement by identifying areas of concern, suggesting process improvements, and testing new approaches using data to support change.

HOW YOU'LL MAKE A DIFFERENCE

Maintain accurate student records as they relate to credit and noncredit registration processes.
Troubleshoot technical issues with online registration and related software (e.g. Visual Schedule Builder).
Identify and escalate systems issues and assist with maintaining data integrity.
Ensure student records are kept in accordance with college policies and FOIP.
Be on the lookout for process improvement opportunities.
Use exceptional interpersonal skills and ability to contribute to a positive team culture.

WHAT YOU BRING

A postsecondary certificate in business or related area; a diploma is preferred.
1 year of experience working with student records is preferred, including:
Knowledge of admissions and registration processes.
Use of a student information system (e.g. PeopleSoft).
Basic knowledge of Microsoft Office suite of products (Word, Excel, Outlook).
Excellent customer service skills.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you bring:

Excellent communications and interpersonal skills.
An ability to use critical thinking to find innovative solutions.
Effective management of a large volume of work with a positive attitude, a high degree of accuracy, and attention to detail.
Dependability and compassion, and ready to show up each day for your teammates and for students.

SALARY:
$42,099 - $52,745 reflective upon what you bring AKA your education and experience. We're hiring for a cover-off position to December 2024 and a permanent position with the Alberta Union of Provincial Employees (AUPE). Both include immediate access to our great benefits program and the permanent position includes particpation in our pension program.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Our Commitment to Equity, Diversity, and Inclusion:
We're on a journey to become an inclusive, anti-racist, and decolonized organization.

NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution's work in decolonization, reconciliation, and Indigenization.

COMPETITION NUMBER:

**CLOSING DATE: December 10, 2023 at 11:59 PM MDT