Technician - Product Administration - Quebec City, Canada - Desjardins
Description
At Desjardins, we believe in equity, diversity and inclusion.We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.Job Level
NV-06
As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.
You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place.
You help process and analyze information and solve problems, tailoring your approach as needed. You also help develop and improve work methods and procedures.
General Information on the Position
Other working conditions- The work arrangement for the position is flexible hybrid work- Temporary work: scheduled to end on January 2, 2027- Number of jobs available: 1
Qualifications:
- General college diploma in a related field
- A minimum of two years of relevant experience
- Experience in customer transfer (an asset)
Please note that other combinations of qualifications and relevant experience may be considered.- For vacant positions available in Quebec, please note that knowledge of French is required.
Specific knowledge- Intermediate level of Excel proficiency- Knowledge of RMQ-RMT system (an asset)- Knowledge of CAPSIL system (an asset)- Knowledge of the FMS system (an asset)- Knowledge of the individual insurance and individual savings sectors (an asset)- Upper intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients (level 4).
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Drive results, Situational adaptability
Work Location
1150, rue de Claire-Fontaine Québec
Trade Union
DSF-QC-FISA
Unposting Date
Job Family
Administration (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.
It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
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