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Consultant Customer service - Canada - Western Health
Description
Temporary Full Time until 31 December 2024, with possible extensionDefinition of Work:
Reporting to the Provincial Human Resources Manager, Labour Relations, the incumbent will provide Labour/Employee Relations support to the various programs and departments of Western Health.
Included, but not limited to these responsibilities, will be the administration and interpretation of collective agreements, managing discipline processes, conducting workplace investigations, and providing support with grievance procedures.
In addition to providing Labour Relations support, the incumbent will be required to support other areas of the Human Resources Department as needed in areas including, but not limited to Recruitment, Pensions and Benefits, or Scheduling.
o Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with Western Health's values of respect, equity, transparency, advocacy, collaboration, innovation accountability, and excellence;o Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
o Developing coalitions through purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
o Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting oneself strategically to the future, and championing and orchestrating change.
Required Qualifications:
The successful applicant will have a university degree in Business Administration/Commerce, or within another related field, preferably with major course work in Human Resources.
Candidates with a university degree in an unrelated field who have direct work experience in Labour/Employee Relations may also be considered.
A satisfactory record of work performance and attendance is required for this position.Use of a private vehicle is a condition of employment.
and hours, Monday to Friday
Western Health values diversity and is an equal opportunity employer.
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