Collections Assessor - Edmonton, Canada - Government of Alberta

Government of Alberta

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Information
Job Requisition ID: 55201

Ministry:
Treasury Board & Finance

Location:
Edmonton

Full or Part-Time:
Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary:
Ongoing

Scope:
Open Competition

Closing Date:
March 27, 2024

Classification:
Administrative Support 5

Salary:
$1,913.27 to $2,342.49 bi-weekly ($49,936- $61,139/year)

Treasury Board and Finance - Tax and Revenue Administration (TRA) is responsible for the collection of revenue and the administration of Alberta's tax, revenue and related benefit programs.

The focus of our organization is to ensure a fair, efficient and effective provincial tax and revenue system. Our organization offers a balance between work and your home life and provides options for flexible work arrangements.

Business Solutions within TRA provides a diverse scope of services to the Branch and to Alberta Government Ministries, in the support of Collections and Recoveries activities.

The Business Services teams within Business Solution perform activities such as management of contracts with private collection agencies; management of CRA's Refund Set-Off program, and product planning and implementation of enhanced data and technology strategies for the branch.

For further information about Treasury Board and Finance, see our website at

Role Responsibilities:

Reporting to the Team Lead, the Collections Assessor supports the delivery of collection services to Advanced Education in the recovery of overdue defaulted Alberta Student Funding debts.

The responsibility of the role includes and will not be limited to:

addressing incoming requests for interest and/or payment deferral due to hardship situations.

- working with client ministries in the review of account information and offer recommendations.
- working with Administrators when dealing with Bankruptcy and Consumer Proposal orders and credit counsellors on Orderly Payment of Debt
- processing revenue in a timely/accurate manner to ensure account balances are current
- managing accounts with Canada Revenue Agency to minimize overpayment situations

Qualifications:

A High School Diploma and three years' related experience working in business administration and/or a finance environment with a focus on customer service is required. Excellent computer skills including full working knowledge of Adobe Acrobat, Microsoft Word, Excel, Outlook and Teams is essential. Experience working in a collections environment and managing client portfolios is preferred.

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Assets include:

Working knowledge of collections regulations and practices
Knowledge of accounting principles
Knowledge of the Bankruptcy and Insolvency Act
Postsecondary education in office administration
Experience working in a public sector environment (e.g. Government of Alberta)

Equivalency:

1 year of education for 1 year of experience; or
1 year of experience for 1 year of education

A cover letter outlining how your experience relates to the qualifications of this role is required. The cover letter may be used to assess your communication.

APS Competencies:

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
Below is a list of the APS Competencies to assist you:
Agility
Drive for Results
Develop Self and Others
Build Collaborative Environments
Develop Networks
Systems Thinking
Creative Problem Solving

Notes:

This is a permanent, fulltime position working 36.25 hours per week, Monday to Friday.
This position will be located in Downtown Edmonton.
Links and information on what the GoA has to offer to prospective employees.
Working for the Alberta Public Service
Pension plans:
Public Service Pension Plan (PSPP)
Management Employees Pension Plan (MEPP)
Alberta Public Service Benefit Information
Leadership and mentorship programs
Professional learning and development
Positive workplace culture and worklife balance
Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
Research Alberta Public Service Careers tool
How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.