Collections Manager - Ottawa, Canada - TAAG Corporation
Description
TAAG is looking for a full-time
Collections Manager to join the team.
The Collections Manager will be required to perform but not limited to the following duties and undertake the following responsibilities in a professional manner:
- Oversee the collections team and assist with daily tasks and inquiries;
- Maintain the electronic and hard copy filing system;
- Update account status records and collection efforts;
- Report on collection activity and accounts receivable status to management;
- Set payment collection goals and targets for the department;
- Implement and maintain collection policies and procedures;
- Review reports and analyses to evaluate the quality and effectiveness of current collections policies and procedures;
- Ensure that the company policy on recoveries is followed and that it is in line with provincial and federal regulations;
- Prepare records for legal parties including consumer proposals;
- Negotiate with clients, lawyers and other parties in debt collection;
- Train and mentor staff members in the collections department;
- Develop strategies that support business operations and efficient department performance;
- Manage strong relationships with Sales, Credit, and various departments;
- Additional duties as necessary.
- Experience: 25 years working in high risk collections and legal collections.
- Bilingual English/French considered an asset.
- AutoPal experience considered an asset.
Benefits:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Application question(s):
- Do you have experience with highrisk collections and legal collections?
Work Location:
Hybrid remote in Ottawa, ON
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