Food & Beverage Host-hrcv - Coquitlam, Canada - Great Canadian

Great Canadian

Verified Company

Coquitlam, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

Under the direct supervision of the Manager, F&B Outlet or the Assistant Manager, F&B Outlet, this position is responsible for greeting and seating guests with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members This position may be performed in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre or other are as.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**Key Accountabilities

Greet guests by name wherever possible
Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
Explains how various menu items or beverages are prepared (if applicable)
Assists with cleaning tables or counters; removes dishes and restocks when required
Performs opening or closing duties as required
Maintains accurate records, wait lists and reservations (if applicable)
Ensures table availability through communication with bussing and serving staff; maximizes seating arrangements
Performs cashier duties if applicable; counts cash float at end of shift if applicable
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications

High School Diploma; Post Secondary hospitality or hotel education an asset
Minimum 1 year food and beverage experience
POS experience
Serving it Right
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors & nontraditional work hours