Hospitality Coordinator - Vancouver, Canada - Arpeg

Arpeg

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Welcome to And-Co Our team is growing again so we're looking for someone like you. Backed by 60+ years in real estate experiences, And-Co is a Vancouver-based innovator that leans into its values with everything we do. We pride ourselves on being local to every community we're in, prioritizing wellness, and ensuring we deliver a great environment to learn, grow, and contribute in ways that play to each of our teams' strengths. Our Hospitality Coordinator will jump right in and play a support role in our next phase of growth.

Why we'll love you:

Identify as an approachable and growthminded individual with a passion for hospitality, the kind that isn't just customer service.
Bring enthusiasm for making people feel a strong sense of belonging.
Act as a curious, selfmotivated individual who is eager to to a culture of continuous improvement.
Organized, detail oriented and able to manage multiple activities and variables in a fast paced, peoplefirst environment.
Natural ability to anticipate and meet people's needs before they even know it
Effective communication skills, at ease with people with varied backgrounds.
Proficiency with technical systems and an aptitude to learn how to integrate systems.
A minimum 2 years' experience working to make people's experience a priority.

Once you're here, you'll contribute:

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First Impressions and Member Services: Your friendly face is the first our members and guests will encounter when they arrive at And-Co As a Hospitality Coordinator, your primary focus will be on welcoming members and guests with warmth and professionalism. You'll greet visitors, assist with check-ins, and ensure they feel comfortable and valued. You will also be responsible for reception of deliveries, mail, virtual mail, and general member service queries.
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Reservation Assistance: You'll learn the ropes of managing reservations. This includes handling space bookings, managing adjustments, and ensuring accurate guest information.
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Café Front of House and Barista: We have a unique space and want to create unique experiences, so part of your role will include morning barista service in our on-site café. Every interaction matters, as does caffeine, so here's an excellent opportunity every day to connect with your members and guests. Let your friendliness and personality shine here
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Event Support: While you won't be organizing large-scale events initially, you will assist with event logistics and coordination. This might involve setting up meeting rooms, arranging refreshments, and supporting your team ensuring everything runs smoothly.
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Facility Readiness, Preparation and Maintenance: You will play a crucial role in preparing meeting rooms, common work areas, shared & event spaces. You'll help keep spaces tidy, restock supplies, and report any maintenance issues.
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Problem Solving: As issues arise, you will learn to address them promptly. Whether it's a guest request or a minor problem, your resourcefulness and ability to find solutions will be essential.
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Technical Support: We have integrated technology that encourages and enables a productive and collaborative work environment, whether experienced in-person or virtually. Your technical savvy will allow you to troubleshoot anything from meeting room and event AV to shared printers, and Wi-Fi access.
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Team Collaboration: Work closely with housekeeping, maintenance, and other team members, preferred partners, and vendors.
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Attention to Detail: Paying attention to the small details—like ensuring fresh guest amenities and clean surfaces—will contribute to member satisfaction.
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Feedback and Improvement: Gather feedback from members and use it to improve services. Your insights matter, and your ability to successfully implement changes to enhance their overall experience is key.

We provide our team with:

Competitive compensation with the ability to participate in the financial success of our business.
Health & Wellness benefits that support unique needs and provide a financial safety net in the event of unforeseen life circumstances.
Continuous investment in professional and personal development through both formal and informal training and education support.
Opportunities to participate in industry associations, events and/or charitable causes that they are personally passionate about.

Remuneration:

Base salary guideline is between $45,000.00 to $55,000.00, matched to evidenced skills and experience.
Incentivebased comp will be tied to base salary
Wellness will be $2,500 participation in Arpeg's Enhanced Health and Dental Benefit plan, supporting selfdirected health.