Medical Office Assistant - Oshawa, Canada - The CReATe Fertility Centre

The CReATe Fertility Centre

Verified Company

Oshawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Job Overview:

Duties and Responsibilities

Reception

Answer general phone inquiries using a professional and courteous manner
Direct phone inquiries to the appropriate staff members
Reply to general information requests with the accurate information
Greet patients/suppliers/visitors to the organization in a professional and friendly manner

General Administrative Services

Forward voice mail from the general mailbox to the appropriate department/staff member making sure emergencies are dealt with in a timely manner
Sort incoming mail, faxes, and courier deliveries for distribution
Prepare and send outgoing faxes, mail, and courier parcels
Sort lab reports and file material according to the established procedure
Inventory, purchase, receive and store the office supplies ensuring that basic supplies are always available (each department to do their own)
Participate in the training of new staff

Administrative Services for Patients

Call referred patients to book and/or confirm appointment dates and time
Enter new patients into Practice Solutions
Check out new patient (instruct patient on how to prepare for SONO/SALP)
Assemble new patient charts in EMR
Book appointments
Handle all billing, bill outpatients for procedures and medications, copy of chart, nonOHIP consults.

OB-GYN

for Obstetrics, Surgery, Urology and/or another specialist as instructed by doctor

Support the doctor during OB-GYN examinations by ensuring the proper handling of instruments and assisting with procedures such as biopsies, swabs, pap smears, and others

Qualifications

Post secondary education in business, computers or office management is an asset
13 years experience in a medical office setting
Good oral and communication skills
Strong administrative skills and basic computer skills
Ability to multitask and stay calm under pressure
Selfdirected, Motivated, Compassionate
Able to function well within a team environment
Ability to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization