- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Paid time off, etc.
- Support overall dealership's sales growth within the Canadian market, including commercial/fleet account sales, corporate fleets, dealer service loaner fleets, dealer demonstrator fleets, etc.
- Managing commercial contacts and developing new commercial business
- Assist Senior Management in ongoing training of staff in all aspects of the sales process including rapport building techniques, follow-ups, on unsold, sold and service guests, phone skill training, scheduling appointments etc.
- Remain abreast on available inventory and update sales staff to optimize customer choice and inventory turn around
- Ensure all sales department staff display and maintain high customer satisfaction ratings
- Articulate vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services to sales staff and customers when needed
- Measure and report sales metrics, monitor actuals -- to -- plan and review with the General Manager on a monthly level
- Facilitate delivery of vehicles by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
- Negotiate sales closure in a clear, concise, and highly ethical fashion
- Manage customer issues and escalations
- Remain abreast on all product knowledge, finance options, promotions, value-add products/services, servicing plans, and industry trends
- Demonstrate behaviors consistent with the Trotman Auto Groups expectations as it pertains to interactions with customers, colleagues and vendors
- Minimum of 3 years of Fleet & Lease Manager experience in an automotive dealership required
- Must possess a valid VSA license
- Valid Class 5 driver's license with a clean driver's abstract
- Excellent customer service skills with the desire to exceed expectations
- Must be energetic and enthusiastic to grow the department alongside a partner
- Willing to network and connect with local small business
- Experience in the role, or equivalent experience as a Sales Manager
- Understanding of the financial side of the business and lease fundamentals
- Positive can-do attitude
- Creative thinking to find new business
- Tech Savvy - Dealer Socket, Outlook, MS Office Applications, Social Media
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Automotive Commercial Fleet - Abbotsford, Canada - Trotman Auto Group
Description
Do you have what it takes to join one of Canada's Best Managed Companies?
Langley Chrysler has an exciting opportunity for an experienced Fleet & Lease Manager to join their growing team.
About the Role
Reporting to the General Manager, the Fleet & Lease Manager works directly with clients to achieve departmental sales goals.
Schedule:
Full-Time
Remuneration:
$70,000 - $100,000/year
Benefits:
Primary Duties and Responsibilities:
What we require from you:
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