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Abbotsford

    Automotive Commercial Fleet - Abbotsford, Canada - Trotman Auto Group

    Trotman Auto Group
    Trotman Auto Group Abbotsford, Canada

    Found in: Talent CA C2 - 4 days ago

    Default job background
    Full time
    Description

    Do you have what it takes to join one of Canada's Best Managed Companies?

    Mainland Ford has an exciting opportunity for an experienced Fleet & Lease Manager to join their growing team.

    About the Role

    Reporting to the General Manager, the Fleet & Lease Manager works directly with clients to achieve departmental sales goals.

    Schedule : Full-Time

    Remuneration: $100,000 - $130,000/year

    Benefits:

  • Extended Health Care
  • Dental
  • RRSP
  • Employee Assistance Program
  • Paid time off, etc.

    • Primary Duties and Responsibilities:

  • Support overall dealership's sales growth within the Canadian market, including commercial/fleet account sales, corporate fleets, dealer service loaner fleets, dealer demonstrator fleets, etc
  • Managing commercial contacts and developing new commercial business
  • Assist Senior Management in ongoing training of staff in all aspects of the sales process including rapport building techniques, follow-ups, on unsold, sold and service guests, phone skill training, scheduling appointments etc.
  • Remain abreast on available inventory and update sales staff to optimize customer choice and inventory turn around
  • Ensure all sales department staff display and maintain high customer satisfaction ratings
  • Articulate vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services to sales staff and customers when needed
  • Measure and report sales metrics, monitor actuals -- to -- plan and review with the General Manager on a monthly level
  • Facilitate delivery of vehicles by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
  • Negotiate sales closure in a clear, concise, and highly ethical fashion
  • Manage customer issues and escalations
  • Remain abreast on all product knowledge, finance options, promotions, value-add products/services, servicing plans, and industry trends
  • Demonstrate behaviors consistent with the Trotman Auto Groups expectations as it pertains to interactions with customers, colleagues and vendors

    • What we require from you:

  • Minimum of 3 years of Fleet & Lease Manager experience in an automotive dealership required
  • Ford experience an added advantage
  • Must possess a valid VSA license
  • Valid Class 5 driver's license with a clean driver's abstract
  • Excellent customer service skills with the desire to exceed expectations
  • Must be energetic and enthusiastic to grow the department alongside a partner
  • Willing to network and connect with local small business
  • Experience in the role, or equivalent experience as a Sales Manager
  • Understanding of financial side of the business and lease fundamentals
  • Positive can do attitude
  • Creative thinking to find new business
  • Tech Savvy - Dealer Socket, Outlook, MS Office Applications, Social Media
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