Client Service Representative - Fraser Valley Regional District, Canada - ICBC

ICBC

Verified Company

Fraser Valley Regional District, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.

If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

Client Service Representative - (Temporary for 6 months)

Job Title:

Client Service Rep Reference Number: 117979

Location:

Abbotsford Employment Type:
Temporary Full Time

Hours of Work: 7.5 hr Day Shift (M-F)

Posted Date: 2023/09/06

Position Highlights

If you are passionate about providing exceptional, industry-leading customer service, we want you to join our Driver Licensing

Office as a Client Service Representative, for a 6-months temporary position in Abbotsford. This in-person customer facing

position plays a significant role in processing various licensing transactions for our customers.

As a Client Service Representative, your responsibilities will include problem solving to determine whether requirements for

driver's license renewals, duplicates and BCID cards have been accurately met. You will work with customers to understand

their licensing needs and to handle escalations as they arise. This role requires customer service skills and the ability to pay

attention to detail while ensuring accuracy within a fast-paced environment filled with interruptions. You must be able to drive

regularly in moderate to heavy traffic.

This is a Temporary Full-Time position with shifts scheduled within our hours of operation: Monday to Saturday from 8:30 am to

4:30 pm

Position Requirements

What you bring:

Customer service experience
Experience handling cash in a fast paced, transactional environment.

Additional Requirements:

Completed grade 12 education or equivalent
Customer service experience

preferred though not a mandatory requirement

Successful completion of a data entry test
Formal review of criminal and driving record check

Position Information

What we offer:

Competitive Salary: You will receive a competitive hourly wage of $30.1
Continuous Training: We offer continuous inhouse training to ensure you have the knowledge to be successful in your role.
Engaging Culture: At ICBC we promote an inclusive and diverse work environment.

Please note only those legally entitled to work in Canada at present will be considered for this position.

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