Technical Writer/trainer - Toronto, Canada - Aversan

Aversan

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Toronto, ON (Hybrid)

RESPONSIBILITIES:

Prepare Operation manuals, Maintenance manuals and User guides for products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual.
Prepare product training materials, collate source information from design and development groups, incorporate internal and customer comments, circulate drafts for input and review and publish the training materials.
Report Manual production through draft, review, approval and submittal cycle.
Liaise with the safety group and RAMs to ensure that all warnings and cautions listed in the hazard log are documented in the relevant training materials and manuals, as required.
Prepare presentation and delivers technical training courses to customers. This includes research, compilation of data into training guides, training aids, and relevant audio/visual course material.
Document operating procedures, troubleshooting strategies, preventive and corrective maintenance procedures for distributed systems.
Design, develop and deliver courses for classroom, instructorled, virtual and elearning formats.
Provide Bottoms-Up Estimate (BUE) analysis / Estimate to Complete (ETC) review / Request for Quotation (RFQ) estimates to the Project team.
Attend Risk Review Meetings, update Month End Schedules and participate in key Design Review meetings with the Customer.
Support Bids and Proposals group inputs.
Evaluate and report on project Estimates to Complete (ETC) to provide clarity on cost exposures and future labour needs.
Define the training Solution, based on TNA and Customer requirements. Gathers all necessary information, liaises with technical contributors as appropriate.
Provide support to assigned projects in all aspects of training and documentation. This includes defining resource requirements and outlining budgets as they relate to course and manual development.
Review hours/progress of percent complete for the Operations/Maintenance team per project to ensure they have enough hours and are not overrunning activities and advise Training Manager.
Participate in project meetings, interfacing with Customer, Project Manager and planner/schedulers.

BASIC QUALIFICATIONS:

Must either have Electrical Engineering degree/equivalent degree OR Diploma in Electronics/Technology or equivalent railway industry experience.
Must Have 3 to 5 years of relevant experience in preparing technical documentation and delivering technical training.
Technical training experience with complex systems and solutions.
Proven didactic skills, knowledge and teaching methods.
Ability to analyze and interpret hardware/software/system specifications and documentation.
Excellent knowledge of railway industry and technology & Signaling Relay circuit analysis.
Experience with Interlocking systems.
Experience knowledge of Communications-Based Train Control (CBTC).
Certification in Adult Learning Principles and Project Management would be an asset.
Project management experience is an asset.