Bartender, Asylum - Coquitlam, Canada - Great Canadian

Great Canadian
Great Canadian
Verified Company
Coquitlam, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Position Summary


Under the direct supervision of the Manager, F&B Outlet or the Assistant Manager, this position is responsible for serving the guests beverages with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members.

This position may serve in a restaurant, buffet operation, or on a casino floor.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.


Key Accountabilities

  • Greets guests by name wherever possible
  • Informs guests of any daily specials
  • Explains how various beverages are prepared
  • Takes guest orders and makes recommendations
  • Prepares beverages
  • Serves guests and checks to ensure satisfaction
  • Resolves guests issues or asks management for assistance
  • Presents bill upon request and takes payment in the absence of a cashier
  • Cleans tables or counters, removes glasses and restocks when applicable
  • Delivers beverages to hotel rooms as directed when applicable and obtains signature and removes used trays
  • Performs opening or closing duties as required
  • Counts cash float at end of shift (if applicable)
  • Covers other bartender sections when required
  • Exercises good judgment when serving alcoholic beverages according to SIR, Smart Serve or IGB
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed

Education and Qualifications

  • High School Diploma; Post Secondary hospitality or hotel education an asset; Bartending certificate an asset
  • Minimum 1 year bartending experience
  • POS experience
  • Serving it Right Certification
  • Ability to successfully obtain a Gaming License Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

  • Regular casino, restaurant or bar environment, standing and walking for long periods of time and nontraditional work hours

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