Parts Consultant - London, Canada - Westgate Honda

Westgate Honda
Westgate Honda
Verified Company
London, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Westgate Honda is looking for a
Parts Consultant.

Job Duties:


  • Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
  • Answer telephone calls, indicate prices and provide any other information.
  • Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
  • Receive payments from customers.
  • Handle customer complaints immediately and according to the dealerships guidelines.
  • Additional duties as assigned.
  • Excellent interpersonal skills with an upbeat and engaging attitude.
  • The ability to work in a team as well as independently and can take the initiative.
  • Strong customer relationship skills including listening and the ability to communicate effectively.
  • The ability to follow set and standard procedures.
  • Excellent time management skills and the ability to multitask.
  • The ability to problem solve and pay high attention to detail.
  • A valid drivers license
  • A strong knowledge of automotive parts and technical/mechanical repairs.
  • Computer skills and understanding of technology
  • Previous experience working in the parts department of a car dealership
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