Support Services and Accreditation Coordinator - Waterloo, Canada - University of Waterloo

University of Waterloo

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

The Support Services and Accreditation Coordinator (SSAC) contributes to the efficient operation of the unit by providing a range of administrative support functions and customer service to the department, its staff, students,and academic visitors.

A very important part of the position is the collection and analysis of data for CEAB accreditation and support for assessment of the learning outcomes and student experience.

Responsibilities:

Provides a range of administrative services to enhance the operation and efficiency of the department, its staff, students and academic visitors including the following duties

Manages daily workflow of main
Manages the beginning and end of term procedures (e.g. lockers, updating bulletin boards, etc.)
Orders and monitors the department's administrative and teaching supplies within availablebudget and ensures inventory of stock is maintained
Maintains front office and Grad departmental equipment (i.e., photocopiers, printers, copier codes, door codes, etc.)
Arranges meetings, including room bookings, catering, A/V support, and others as required
Compiles and maintains department and undergraduate/graduate course files, exams, records and

- confidential correspondence, including archiving records and disposal (shredding) as appropriatein accordance with UW policies

Serves as liaison between the department and UW Bookstore and textbook sales representatives
Assists in the planning and execution of department, graduate, and undergraduate academicand social events

Provides a variety of services in support of the undergraduate and graduate studentexperience, including the following duties

Acts as Graduate Scheduling Representative and coordinates all logistics, working with the Undergraduate and Graduate Studies Coordinators and Scheduling
Responsible for undergraduate and graduate midterm bookings. Acts as a backup for undergraduate and final exam scheduling ; liaises with representative in other department/faculties across campus and instructors; evaluates instructor/student needs to ensureconflict free schedules; uses sound judgement to resolve any conflicts
Manages and creates term proctoring schedule, assigning proctoring duties to graduatestudents and external proctors; resolves unforeseen and lastminute changes using sound judgement, and provides information to Financial Coordinator for preparation of casual pay
Collects course outlines each term and uploads to Department SharePoint Site
Communicates with instructors regarding the Engineering course evaluations
Communicates departmental health and safety, policy and procedures to new Faculty, Staff, TASessional instructors, etc.

Communicates and supports the Outcomes Based Assessment process each term

Provides administrative support for the outcomesbased assessment processes at the program level. Incumbent works closely with program staff, department administration and stakeholders to support all administrative functions of outcomesbased education
Working with instructors each term, collects and assesses course outlines and OBA workbooks for each course. Enters qualitative data used to analyze and report student learning outcomes with accuracy
Supports instructors to facilitate their outcomes documentation throughout the term
Collects assessment data on a termbyterm basis and reviews reporting documents for completion, quality, and compliance

Supports CEAB accreditation

Analyzes data, including preparation of charts and graphs, and maps results to Canadian Engineering Accreditation Board (CEAB) report requirements
Contributes to presentations for stakeholder dissemination of accreditation information
Monitors, collects and prepares materials required for CEAB submissions. Duties may include but are not limited to preparation of Course Information Sheets, SuperForms, Academic Staff Information Sheets, etc.
Works closely with Graduate Attributes Lecturers; Associate Chair, Undergraduate Studies; Undergraduate Advisor; and Teaching Faculty on the preparation and collection of course materials, questionnaires, etc.
Prepares materials for submission
Attends all departmental and faculty level meetings related to outcomebased assessment and accreditation activities
Acts as a liaison with the Office of the Associate Dean, Cooperative Education and Professional Affairs, to facilitate and coordinate program reviews, external visits, etc.

Data Collection, Management Analysis and Reporting

Working with the Graduate Attributes lecturer, develops and implements a variety of assessments, including graduating student surveys, beginningofterm and end of term surveys, analyzes data, ensures quality control, and reports results
Manages program specific resources used to collect information, including SharePoint/Teams sites

Supports and enhances department communication through the following duties, among others