Pega Support Executive - Toronto, Canada - Emonics

Emonics
Emonics
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
"Skills and responsibilities:


  • Undergraduate Degree or Technical Certificate.
  • 57 years Database Administration experience
  • Ability to Monitor PEGA PDC
  • Knowledge on PEGA Alert codes
  • Ability to raise CC and support tickets through PEGA MSP portal and work with PEGA vendor in case of any sev1 incidents.
  • Knowledge of PEGA Cache: rule, rule assembly etc.
  • Understanding of relational database design concepts and best practices
  • Scripting and automation experience with PowerShell, Python, JavaScript, or other scripting languages.
  • Experience with Windows Server and Windows Clustering
  • Ability to work independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others.
  • Strength in identifying root causes and implementing targeted and controlled remediation plans.
  • Readiness to review, participate in and implement procedures.
  • Strength in consulting with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to your own area.
"

  • Preferably be certified in Guidewire Policy Center.
  • Experience in Integration and Guidewire Implementations in Policy Center

Roles and Responsibilities:

  • Partner with client business teams to understand business objectives and configuration/integration requirements
  • Produce technical design documents for configuration/integration points

Pay:
$90,000.00-$100,000.00 per year


Schedule:

  • 8 hour shift
  • Day shift

Education:


  • Bachelor's Degree (preferred)
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