Application Specialist - Edmonton, Canada - CGIS
Description
The opportunity
As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning.
Reporting to the Inside Sales Lead, you will be using your experience and knowledge to find lasting solutions to our customers' valve and automation problems through our Engineered Solutions, while maintaining existing business and growing opportunities with customers through the Streamlined and Service streams.
Detailed Responsibilities
- Manage a combination of Streamline and Engineered Solution type client requests, and when applicable Project Solution and Service requests
- Be a trusted partner for severe service, control, automation, and on/off valves
- Provide technical arguments along with quotations, as required, to educate and inform customers of the lasting solutions CGIS can provide, through the Engineered Solutions business stream
- Prepare Streamline solutions quotations in a quick and timely manner for a wide range of products, following customer requests or specifications and using your experience to find the right solutions
- Respond, acknowledge, and provide a great customer experience for all customers
- Enter quotations into SAP (Utilize SAP strategically)
- Understand the life cycle of orders to provide accurate quotes ensuring proper margin, lead time and quality of product selected to ensure a winning quote
- Quick response with support and advice as required (trusted valve partner)
- Be extremely knowledgeable about current inventory, valve types and manufacturers
- Provide market knowledge and insight; local vendors, competitors etc
- Interact with manufacturers to get technical, pricing and delivery needs in a timely manner
- Manage project proposals and assist the project team in project order execution
- Build meaningful customer relationships and a deep understanding of Key customers' needs
- Work closely with TSR (Outside Sales) to ensure the strategies to market are understood and executed for each customer
- Seek opportunities to convert inquiries to other business streams when applicable
- Close sales follow up as required
- Leverage product knowledge and sales to translate to full toptier proposals.
About you
- Degree in Electrical, Mechanical, or Process Engineering or relevant work experience
- Previous relevant experience with Industrial Valves and/or Automation (controls and instrumentation)
- Working knowledge of QA/QC requirements; Destructive and nondestructive testing requirements
- Formal sales experience or training and proven ability to close sales
- Experience in the Markets of Mining, Oil and Gas, Oilsands, Pulp and Paper, Hydrometallurgy, Power, Water, or Wastewater will be considered an asset
- Prior experience with SAP, an asset
- Excellent interpersonal skills the ability to develop meaningful relationships with customers, vendors, and colleagues
- Excellent communication skills, verbal, written, and face to face
- Demonstrated ability to provide a great customer experience
- Strong business acumen; the "know" how makes a difference
- Strong technical aptitude with attention to detail and excellent organizational, analytical, and problemsolving skills
- Tenacious with a demonstrated ability to drive and support a successful sales culture
- Natural curiosity and thirst for knowledge and continual learning
- Recognition and supporting change as an essential business need
Everyone on the CGIS team enjoys:
- Company Paid Extended Health/Dental/Vision/Paramedical Benefits
- RRSP Matching Program
- Annual Profit Sharing
- Paid Sick Days and Paid Personal Days
- Two paid Sunny Fridays or Mondays to extend your weekend
- Competitive Vacation Package
- Employee & Family Assistance Program
- Costco Membership
- Employee Referral Program
- Career Development Opportunities including Tuition Reimbursement program
- Cost Plus Benefits to promote personal health
If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we'd love to meet you.
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
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