Warranty Claims Administrator - Gloucester, Canada - Sterling Ford Sales

Sophia Lee

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Sophia Lee

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Description
Sterling Ford Sales has an immediate and urgent opening for a Warranty Claims Administrator.

The responsibilities of a Warranty Claims Administrator include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents.


Responsibilities:


  • Reviews completed work order and ensure the appropriate customer concern, causal part and condition codes are on the claim prior to submission.
  • Codes the appropriate Service Labour Time Standards Operations and/or ensures they have been entered on the claim.
  • Ensures that repair authorization codes have been entered on the claim when necessary.
  • Submits claim for payment in a prompt and timely manner.
  • Reconciles any returned repairs, supporting documentation requests and repairs scheduled for deletion etc.
  • Also responsible for the warranty parts return process.
  • Liaising with manufacturers.
  • Keeping uptodate with company announcements and factory recalls.

Qualifications:

  • High school diploma or equivalent.
  • Experience as a warranty clerk.
  • Computer literate.
  • Good mathematical skills and business acumen.
  • Great interpersonal skills.
  • Minimum 3 years experience with vehicles and parts. (Ford preferably)
  • You must be punctual, reliable, and trustworthy.
Work hours are Monday to Friday 9 to 5. Salary range is to Depending on experience.


Job Types:
Full-time, Permanent


Salary:
$58,000.00-$63,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

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