Project Coordinator - Langley, Canada - Merit Kitchens
Description
At Merit Kitchens, the Service Coordinator will be the key liaison for the Design/Sales team in fulfilling customer kitchen orders.
They will greet clients in our flagship showroom, coordinate orders and logistics for cabinets, parts, accessories, countertops and installation. They will also assist with organizing special projects and events.Key Responsibilities:
Coordination:
- Process customers payments.
- Create, submit, schedule, track and receive orders for cabinets and all peripherals.
- Coordinate installations.
- Continuously monitor customers' projects and problem solve where necessary.
- Coordinate regular supplier meetings.
Administration & Customer Service:
- Greet clients, monitor the phones, and web leads, set up meetings for the designers.
- Maintain files and paperwork.
- Ongoing communications with manufacture, suppliers, and installers.
- Generate PO's, accept and process received goods.
Marketing:
- Support marketing department through coordinating showroom events with interior designers, contractors, and installers.
- The Service Coordinator may perform other duties as delegated by Management.
- 3+ years of customer service experience.
- Strong Project and Time Management Skills.
- 1+ years experience project management.
- Detail oriented, focused, and able to manage multi tasks with deadlines.
- Strong computer skills. (Microsoft Office 365, Hubspot CRM, Project Management tools)
- Effective Written and Verbal Communication Skills.
- Works Well in a Team Environment and Maintains a Professional Image.
- Kitchen cabinet industry experience is considered an asset.
Compensation:
Annual salary range based on experience: $40,000-$58,000
Benefits:
We offer competitive wages and bonuses along with a comprehensive benefits package including:
- Extended health care.
- Dental, vision, life, and disability insurance.
- Vacation.
- Company RRSP.
- Free onsite parking, and much more.
Merit Kitchens provides opportunities to all employees and applicants without regard to race, religion, national origin, age, gender identity, sex, sexual orientation, marital status, persons with disabilities, or any other characteristic protected by applicable law.
About Merit Kitchens:
It was over 50 years ago that Merit Kitchens was founded by craftspeople in Vancouver, British Columbia, Canada, and began providing Western Canada with high-quality kitchen cabinets.
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