Crisis Intervention Case Worker - Vancouver, Canada - Vancouver Police Department

Vancouver Police Department

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Crisis Intervention Case Worker:

COMPETITION:
#

STATUS:

Regular Full-Time

SECTION:

Victim Services Unit

HOURS OF WORK:

Variable Shifts

SALARY:

Pay Grade 22 - $35.66 to $41.98 per hour

COMPETITION END DATE:

March 1, 2024

Responsible for providing social work, which involves crisis intervention and ongoing case management.

ESSENTIAL DUTIES

Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of nextofkin of sudden death or serious injury at the request of a police officer
Provides court support services; liaises with Crown counsel and informs clients of court

- imposed conditions, court procedures, and case progress through the court system; conducts court orientation; attends meetings with victims and Crown counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support

Acts as an intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required
Participates in and provides peer debriefing to colleagues
Gathers information about community resources; prepares and maintains records and reports related to the work
Liaises with the VSU primary dog handler, and determines the suitability of utilizing the VSU Justice Facility Dog for their clients, and has exposure to the Justice Facility Dog in the office and on scene
Continues participation in the annual mandatory highstress debrief program
Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of the principles, practices, and techniques of crisis intervention, and of evaluation and assessment of psychological, social, and cultural considerations, and appropriate intervention models
Sound knowledge of policies and regulations, the criminal code, and other applicable legislation
Sound knowledge of community, social, legal, and health resources available for referral of clients
Working knowledge of court procedures as they relate to the work performed
Ability to function effectively to provide crisis intervention in emergency situations and under conditions of stress and conflict, and to make decisions about personal and client safety
Ability to recognize and deal with behavioural, social, and psychological problems
Ability to establish and maintain effective working relationships with a variety of internal and external contacts
Must be comfortable working in an environment with a Justice Facility dog present

EXPERIENCE

Required:

Minimum two years of related experience
Considerable knowledge and experience in crisis intervention and emotional support, and with sound related experience in psychological first aid and crisis support

Preferred:

Direct experience in Victim Services as a paid Victim Services worker

EDUCATION

Required:

Degree in the field of social sciences, such as psychology or social work with supplemental related coursework

Preferred:

Additional course work and training in crisis intervention, critical incident stress debriefing, psychological first aid, or crisis counselling
Victim services training

OTHER REQUIREMENTS

Valid BC Driver's licence with a satisfactory driver's abstract
Flexibility in assigned shifts and duty hours, as Unit operates 24 hours
All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

SELECTION PROCESS

NOTE:
This position falls under the jurisdiction of Teamsters Local 31.

_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_

Education :
Bachelor's degree

Experience : 2 years to less than 3 years