Network Support Specialist - Hamilton, Canada - TEK Group

TEK Group
TEK Group
Verified Company
Hamilton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Responsibilities:


Network Support:


  • Provide daytoday support for network infrastructure, assisting with troubleshooting and issue resolution.
  • Respond to enduser inquiries and concerns related to network connectivity.

Installation and Configuration:


  • Assist in the installation, configuration, and maintenance of network hardware and software components.
  • Work with senior technicians to deploy and integrate new networking solutions.
  • Monitoring and Maintenance:
  • Monitor network performance and ensure optimal operation.
  • Implement routine maintenance tasks to uphold network reliability and security.
  • Documentation:
  • Maintain accurate and uptodate documentation of network configurations, changes, and troubleshooting procedures.

Collaboration:


  • Collaborate with IT team members to address and resolve networkrelated issues.
  • Participate in team meetings and contribute to the improvement of network processes.

User Training:


  • Assist in providing basic training to endusers on networkrelated topics.
  • Educate users on best practices for network usage and security.

Security:


  • Implement and adhere to security measures to safeguard the network against unauthorized access and potential threats.
  • Stay informed about emerging threats and assist in implementing security updates.

Upgrades and Expansion:


  • Support the planning and implementation of network upgrades, expansions, and migrations.
  • Follow established procedures for change management.

Qualifications:


  • Educational background in IT, networking, or a related field.
  • Basic understanding of network protocols and technologies.
  • Strong problemsolving skills and a willingness to learn.
  • Excellent communication and interpersonal skills.

Relevant certifications:
(e.g., CompTIA Network+, Cisco CCNA) are a plus.


Job Types:
Full-time, Permanent


Salary:
$21.00-$23.00 per hour

Expected hours: 40 per week


Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:


  • Network support: 4 years (preferred)
  • Computer networking: 4 years (preferred)
  • Network protocols: 4 years (preferred)
  • IP networking: 4 years (preferred)
  • Computer hardware: 4 years (preferred)
  • Computer repair: 4 years (preferred)
  • Network installation: 4 years (preferred)

Licence/Certification:

  • CCNA (preferred)
  • CompTIA Network+ (preferred)
More jobs from TEK Group
See all jobs of TEK Group