Medical Office Assistant - Edmonton, Canada - Radius Community Health & Healing

Radius Community Health & Healing

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_About Radius Community Health & Healing_
Radius provides interdisciplinary, team-based, person-centred primary health care for vulnerable Edmontonians with complex needs.

Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services.

Radius achieves this by providing the highest standard of evidence-informed and client-focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Monday-Friday

Permanent 1.0 FTE

Medical Office Assistants (MOAs) are an essential part of the team at Radius.

Radius's medical clinic operates on a team-based model - each clinical team includes nurses, MOAs, physicians, nurse practitioners, and outreach workers.

MOAs fulfill vital roles within the clinic structure, with key responsibilities outlined below:

Key Responsibilities_
Clinic Flow Duties
Operate the clinic's electronic medical record (MedAccess)
Checkin patients and update patient information, take vital signs and show patients to treatment rooms
Schedule, coordinate, and confirm appointments
Stock and set up treatment rooms as required
Chaperone appointments as needed
Coordinate medical documents and records
Transcribe consult letters, and follow up with consult reports
Prepare preop prep work
Prepare lab requisitions
Prepare invoices, scan and mail documents
Prepare legal invoices and chart transfers
Be responsible for data collection and compiling statistics
Coverage for alternate Radius sites
May include Supervised Consumption Site, Dental Clinic, and Offsite/Outreach locations.

_Qualifications_

Completion of recognized Medical Office Assistant certificate program
Minimum two years of experience in medical clinic operation or equivalent combination of education and experience

_ Skills and Competencies_

Able to balance numerous demands and conflicting priorities with strong problemsolving skills
Ability to work cooperatively within a multidisciplinary team
Ability to demonstrate patience and understanding for those with addictions and behavioural disorders
Ability to deescalate clients in crisis
Strong computer proficiency
Experience with MedAccess EMR is considered an asset
Experience with Office365 suite
Word, Excel, PowerPoint, Teams
Database creation and maintenance
Proficient typing ability
Excellent written and verbal communication skills
Understanding of traumainformed care
Must be able to operate within a harmreduction model of care