Customer Service Representative - Toronto, Canada - PEM Fountain Company
3 weeks ago
Description
Job duties include, but are not limited to the following:Answering inbound phone calls and/or live chats to provide awesome customer service Making outbound warm calls to our customers to help with their inquiries Providing excellent customer service by guiding and helping others with a friendly attitude Effectively utilizing and navigating internal resources to arrive at the right solution for the client (e.g. computer systems, online resources) Participating in training and certification courses
Qualifications:
Strong interpersonal skills, including the ability to communicate effectively, both verbally and in writing Demonstrated ability to set deadlines, manage, prioritize, and plan effectively.
Must be articulate and have an excellent command of the English language Must demonstrate a high level of professionalism with excellent typing, communication, and computer skills Ability to communicate with co-workers and other departments with professionalism and respect.
Salary:
$16.00-$17.00 per hour
Benefits:
- Dental care
- Extended health care
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location:
On the road
More jobs from PEM Fountain Company
-
Administrative Assistant/customer Service
Toronto, Canada - 3 weeks ago
-
Administrative Assistant/customer Service
Brampton, Canada - 3 weeks ago
-
Administrative Assistant/receptionist
London, Canada - 2 weeks ago