Guest Services Representatives - Leduc, Canada - City of Leduc
Description
Department:
Business Services
Hours Per Week:
40
Compensation Range:
$ $21.45
Closing Date:
Note:
Posting comes off at 12:00 AM on Closing Date, with competition closing at 11:59 pm day prior.
May 26, 2023
At the City of Leduc, our mission is People. Building. Community.
We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect, and Leadership guide our conduct and contribute to a healthy culture.
If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.
CasualShifts include days, evenings and weekends
$ $21.45/hour
We are currently recruiting for a casual Guest Services Representative.
About the Opportunity:
Responsibilities of the position include, but are not limited to:
- Provide friendly, courteous and professional service by assisting customers.-
- Wrist banding of facility users
- Assisting clients with Inquiries regarding phone website and registration apps. for booking activities and registering classes.
- Following guidelines provided for health and safety issues.
- Utilize effective communicating and listening skills to Identify problems, needs and opportunities to assist Internal and external customers.
- Create problem solving and ability to make decisions independently.
- Ensure accurate and efficient balancing of cash, and floats at end of shift.
- Monitor and distribute program equipment for field house usage.
Qualifications:
- Possess a High School Diploma
- Minimum of one year of customer services experience, including cash handling experience and knowledge of MS Office Suite
- IntelliLeisure computer experience is an asset
- First Aid/CPR certificate is an asset
- Must have the ability to work flexible shifts, evenings and weekends
- Must be willing to provide a current Criminal Records Check-Vulnerable Sector at own expense
This competition may be used to fill future vacancies at the same or lower classification level. Due to the high volume of resumes received, we are not able to respond to individual phone calls. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
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