Bilingual Inbound Sales Executive - Edmundston, Canada - Xerox

Xerox

Verified Company

Edmundston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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City
Edmundston, Grand Falls, Moncton, Saint John
State/Province
New Brunswick
Country
Canada
Department
Sales
Date
Wednesday, April 12, 2023
Working time
Fulltime
Ref# Job Level
Individual Contributor
Job Type
Experienced
Job Field
Sales
Seniority Level
Associate
Description & Requirements:

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About Xerox Holdings Corporation

Xerox Digital Sales

Position:
Bilingual Inbound Telesales Representative (Hybrid/Remote)

Location:
Saint John, NB

This position is focused on maximizing inbound opportunities using Xerox sales management processes, telephony, sales automation software and digital technologies.

This position must manage the inbound queue, call back customers, and generate and send leads to the field.

Responsibilities:

Responsible for converting inbound calls and web chats into service contract orders, field leads, equipment pipeline and sales.
Understand all inbound campaigns and strategies.
Responsible for revenue, profit and win rate.
Manage and collaboratively strategize complex sales cycles
Implement sales management process to achieve new business, product or segment objectives.
Develop an understanding of customers' strategic business objectives
Develop and maintain a positive relationship with the field to ensure the creation of strategies for optimum coverage of overlaid accounts
Implement sales strategies / call prioritization to achieve business results
Proactively engage key decisionmakers.
Identify quality equipment lead
Be fluent in the features, advantages and benefits of Xerox Solutions
Be able to resolve conflicts both internal and externally.
Maintain and update customer databases

Qualifications:

Bilingual (French
English)
Strong interpersonal, communication and customer relations skills / experience
Professional telephone manner
Ability to multitask and prioritize work with attention to detail and accuracy
Demonstrated sales aptitude; assertive, persistent, good listener, selfmotivated
General analytical and mathematical ability
Organized and effective time and activity management skills
Mature and selfconfident with the ability to work under pressure
Excellent listening and probing skills
Excellent systems literacy knowledge (PowerPoint, Excel, Word, Outlook), and intranet/internet familiarity
Ability to work independently and with little supervision
Proven team player
Postsecondary education and/or equivalent experience in sales preferred
Previous call center experience recommended
Ability to work flexible hours and may be required to follow Canadian or US holiday schedule

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