Field Technical Spt Rep I - Brampton, Canada - DXC Technology

DXC Technology
DXC Technology
Verified Company
Brampton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

_ Responsibilities:
_

  • Interact with Customer to ensure Customer satisfaction following established procedures.
  • Perform installations, reinstallations, maintenance, and repairs on Customer equipment.
  • Deliver standard services.
  • Uses data from known resources to ensure customer product needs are met.

_ Education and Experience Required:
_

  • Minimum High School/Vocational School or equivalent certification.

_ Knowledge and Skills:
_

  • Relevant product/company knowledge.
  • Moderately basic troubleshooting skills.
  • Basic analytical and communications skills.
  • Proficient in professional oral, and telephone communication skills.
  • Ability to gather relevant information systematically, and identify needs and solve problems following the instruction.
  • Ability to maintain ongoing relationships with customers, peers and support partners.
  • Ability to effectively interact and communicate with people at operational level.
  • Perform reporting and administrative functions.
  • Manage time effectively.

Note:
This option is reserved for applicants needing a reasonable accommodation related to a disability.
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