Principal Account Executive - Toronto, Canada - DXC Technology
Description
Services General Management is accountable for the company's financial performance and client business outcomes.Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales.
Develops a client-centered agenda (plan), improves the financial quality of the account[s] (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead).
Provides pan-company leadership working across the company and with customers as one unified company account team (lead).Use of this job family is restricted:
must own an account, sub-region/region P & L
(Note:
The Account Executive has ultimate responsibility for the account.
A leader that manages a portion of a large account is referred to as an Account Manager and reports directly or matrixed to an Account Executive.)
_ Responsibilities:
_
- Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP).
- Leads, coordinates, and manages the longterm, consultative, C suite client relationship to become the client's trusted advisor.
- Establishes and manages, a program to achieve client service excellence.
- Presents pancompany portfolio.
- Meets or exceeds financial commitments.
- Exercises responsibility for growing the company's year over year share of wallet and shareholder return.
- Delivers technological and service delivery innovations that reduce costs and delight customers.
- Delivers on the company's contractual commitments, technical or process innovations, reduces costs and delight customers.
- Enforces a change management mechanism for requests outside the agreed scope.
- Ensures a strong governance framework and meeting cadence within the company and between the company and the customers.
- Leads all employees who provide services to the client, either directly or indirectly.
_ Education and Experience Required:
_
- Bachelor's Degree or equivalent, MBA or equivalent preferred 12 plus years experience in account leadership roles such as sales, delivery or business management.
- Experience working in a matrixed environment.
- Experience in IT industry required and vertical industry preferred.
- P & L, sales and risk management skills required.
_ Knowledge and Skills:
_
- General Management Skills.
- Consultative sales skills Financial Acumen.
- Knowledge of IT Industry, including trends and competitors In depth knowledge of vertical industry.
- Change Management skills.
- Strong communication skills.
Note:
This option is reserved for applicants needing a reasonable accommodation related to a disability.
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