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Software Configuration Specialist - Canada - IBM
Description
IntroductionAs an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions.
You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment.
Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.
Your Role and ResponsibilitiesWe are currently recruiting for top talent in SAP Practice. If you are someone who thrives in challenges than we want to hear from you.
You have a solid business background in your field, hands-on experience in consulting, SAP S4HANA/ECC 6.0 implementation experience in HR (Time Management) and understand just how important resource time management is to business operations.
By joining IBM in this area, you will be instrumental in ensuring our clients workforces are properly scheduled, forecasted, and available to enable the business to achieve its goals and service its clients.
You'll also be joining the premier SAP implementor in Canada in which to grow your career and eminence.In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.
These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.Your responsibilities will include:
Conducting Fit/Gap analysis and business/process modeling
Business/application requirement gathering
Business processes based on accepted industry practices
SAP HR Time Management application configuration and testing
Lead development of functional and systems specifications
Write and maintain necessary documentation
Educate client team members
Provide deployment support as necessary
Provide support (i.e., break-fix, how-to expertise, minor enhancements, monitoring, testing) to our clients to maintain efficient operations of their SAP payroll application.
The ability to troubleshoot issues and provide solutions through using replicable problem-solving methodologyCritical, creative, thinking that is solution focused.
Mandatory Qualification
Strong ability to understand and analyze HR management process
Excellent interpersonal skills
Excellent written and verbal communication skills
Ability to adapt to changing environments and evaluate complex challenges
Ability balance simultaneous assignments
Project management experience is an asset
Previous consulting experience is an asset
#AMESAP23
#IBMReferred_NorthAmerica
Required Technical and Professional Expertise
~3 years minimum hands-on configuration experience of SAP HCM Time Management
~ Experience with forecasting, scheduling, vacation management, and leave management
~ Experience testing annual HR support pack upgrades and related defect corrections
Preferred Technical and Professional Expertise
~5 years minimum hands-on configuration experience of SAP HCM Time Management
~ Have completed a minimum of 3 full life cycle implementation of SAP
~ Successful completion of the HR200 SAP ERP HCM Time Management
~ Experience working in an environment with multiple collective agreements
~ Eligible for Canadian Reliability Clearance.
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