Customer Service Agent - Montréal, Canada - Design N Rank
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2 weeks ago
Description
Education:
Secondary (high) school graduation certificate
- Experience: Experience an asset
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Computer and technology knowledge:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Transportation/travel information:
- Own transportation
Work conditions and physical capabilities:
- Work under pressure
Personal suitability:
- Efficient interpersonal skills
- Excellent oral communication
- Team player
Workplace information:
- Remote work available
- Work Term: Temporary
- Work Language: English
- Hours: 30 hours per week
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