Customer Service Agent - Montréal, Canada - Design N Rank

Design N Rank
Design N Rank
Verified Company
Montréal, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Education:
Secondary (high) school graduation certificate

  • Experience: Experience an asset

Tasks:


  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise

Computer and technology knowledge:


  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Transportation/travel information:


  • Own transportation

Work conditions and physical capabilities:


  • Work under pressure

Personal suitability:


  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player

Workplace information:


  • Remote work available
  • Work Term: Temporary
  • Work Language: English
  • Hours: 30 hours per week

More jobs from Design N Rank