Programs and Innovation Specialist - Edmonton, Canada - Chrysalis: An Alberta Society For Citizens With Disabilities

Chrysalis: An Alberta Society For Citizens With Disabilities

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Programs and Innovation Specialist
Chrysalis, An Alberta Society for Citizens with Disabilities

Job description:

The Programs and Innovations (PI) Specialist is a critical position to deliver results and meet_

- business objectives. This position is a critical role in leading our Human Centered Design (HCD)_
- service delivery model and innovative programs at Chrysalis supporting people accessing service to_
- work towards their goals by planning, creating and implementing meaningful recreational day_
- programs. The Programs and Innovations Specialist will play a key position in refining and_
- strengthening the organization's culture, systems, programs to promote our Chrysalis motto of_

Change, Growth and Opportunity._

Essential Responsibilities:

Key influence and leader of Human Centered Design at Chrysalis.
Collaborate with the Recreation Coordinator and Specialists team to schedule and implement 8week program plans in all areas of recreation and wellness.
Support and train frontline staff to confidently and effectively implement program plans.
Complete ongoing assessments of Chrysalis Community Access recreational programs utilizing a variety of quantitative and qualitative methods to ensure high quality and meaningful programs continue to meet the needs of people accessing service.
Support in the planning and implementation of internal and external special events for

Chrysalis people accessing service.

Leading staff and people in service through all phases of Human-Centered Design on a yearly basis:

Discovery, Ideation, Prototyping, Implementation

Supporting the organization in all areas of Human Centred Design including community access and employment streams. This may involve administrative or direct support to people accessing service.
Providing Human Centred Design & Heart of Chrysalis training to the workforce on a quarterly basis.
Effectively working with the team (front line staff and leadership) to reach solutions to unanticipated challenges and adopt key learning for future improvement in implementation and client service / staff experience.
Sharing successes and learnings and working closely with the Calgary Specialists on HCD and program planning.
Profiling accomplishments through regular internal communications (i.e. Good News

Stories, Chrysalis Newsletter) and external (i.e. local conferences, such as the Alberta
Council of Disability Services, City of Edmonton Interagency Committee on Inclusive
Recreation and other opportunities that come available).

Mentoring staff, leading individual and group discussions and acting liaison with leadership to ensure the ongoing success of Human-Centred Design within the organization utilizing the key tenets of creative confidence, empathy, optimism, iteration, learning from experience/challenges and embracing ambiguity in all professional aspects.
Key lead and oversight of MyCompass (HCD Platform), which includes: training staff, people in service and families on MyCompass.
Working closely with the Recreation Coordinator and Programs & Innovations Specialists to contribute to the success of Chrysalis' Community Access recreational programs.
Ensure people accessing service (individuals) goals are at the forefront of programming provided as identified through the Human Centred Design model.
Building relationships with external partners through HCD by networking and forming partnerships that are beneficial to Chrysalis and people accessing service.

Core Competencies:

Building relationships
Effective Communication
Creative Problem Solving and Decision Making
Flexibility
Focus on Individuals
Interpersonal Relations and Respect
Leading and Developing others
Innovative
Professional Excellence
Maintaining a Safe and Healthy Workplace
Risk Management
Strategic Thinking and Visioning
Self-Control
Values and Ethics
Observing
Assessing insights
Empathy

Outcome Measures

Programs & Innovations team is consistently and effectively implementing programming that is informed by principles identified under Human Centred Design.

Support in the assessment and continual improvement of recreational programs utilizing key performance indicators (KPI).

MyCompass profiles reflect information received through HCD (ideas/goals identified, prototyping action items).

Demonstrated increase in client outcomes/success stories (volunteerism, recreational opportunities, new connections/partnerships, etc.).

HCD will expand beyond Chrysalis, which could include partnerships with the education system and agencies throughout the Province.

Additional Requirements/Notes:

Previous experience supporting people with disabilities (an asset)

Experience developing and implementing recreation, education or sport program plans would be considered an asset.

Strong interpersonal and communication skills

Demonstrates or identifies continued commitment to personal and professional growth

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