Pharmacy Technician - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

Position:
Pharmacy Technician - Medication Reimbursement & Pharmacentre

Dept/Health System:
Pharmacy Services

File #:

Role Level:
(AH $31.37 to $36.16

Status:
Permanent Full Time x2

Hours Of Work/Shifts: 8am - 4pm, 9am-5pm, or 10am-6pm Monday to Friday

Site:
Credit Valley Hospital and Queensway Health Centre

Posted:
May 29, 2024

Internal Deadline:
June 5, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber.

Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission
:
A New Kind of Health Care for a Healthier Community

Our Values
:
Compassion, Excellence, Courage

Our Goals
:
Quality, Access, Sustainability

Our Enablers
:
People, Education, Innovation, Research

This role will be split approximately 50/50 between pharmacy technician duties in the one of the THP Pharmacentre and the Medication Reimbursement role.

Key Responsibilities:

Evaluates, facilitates, and coordinates access to medication assistance for oncology outpatients, and occasionally THP inpatients by request
Assist and educate patients in exploration of drug funding routes through public and private support and funding options. (e.g., ODB, EAP, SAP, Trillium, Industry sponsored patient assistance programs, compassionate and third party plans)
Interviews patients/care support partner to complete a needs assessment for financial assistance for medications not covered by ODB or CCO's new drug funding program
Ensures patients are aware of all public and private support and funding options available such as Ontario's Trillium Drug Program (a branch of ODB) and Manufacturersponsored PSPs
Identifies options for drug coverage and assists patients and physicians with the completion of appropriate enrolment and access forms
Tracks status of special funding requests, coordinates submission of additional information when required and communicates with patients and the rest of the interdisciplinary team when request decisions (approvals or denials) are received
Determines all possible access for patients by maintaining uptodate awareness of available reimbursement programs
Tracks all patient requests for support/funding and impending appeals
Maintains record of discussions/correspondences with patient's/care support partner and multidisciplinary team
Provides followup to physicians, patients/care support partner and involved members of the oncology team (charge nurses, pharmacists, clerks as applicable) to communicate outcomes (approvals, denials, appeals)
Coordinates with Pharmacy Buyer regarding ordering and receiving of compassionate use drugs
Participates in the nonfunded approval process when no funding sources are available
Coordinates, on the patient's behalf, completion of forms/paperwork required to obtain drug access
Fields EAP requests for information and monitors the status of EAP requests
Acts as liaison and advocate for the patient with 3rd party payers
Conducts ongoing followup of all form submissions and reimbursement paperwork for each program
Maintains record of discussions/correspondence with outside stakeholders (e.g. status of request)
Liaises with Drug Representatives to learn about new PSPs and stay current about existing PSPs (i.e. program changes and closures) and updates the team accordingly.
Liaises with retail and specialty pharmacies (includes faxing prescriptions)
Documents ordering and receipt of shipments and tracks inventory of compassionate drugs
Supports patient specific dispensing in the Outpatient Pharmacies (approximately 50% of role)
Assists with other duties as required to support the Pharmacy program

Skills and Qualifications:

Registered Technician with the Ontario College of Pharmacists
A minimum of 3 years' experience in an outpatient/community pharmacy setting
Strong working knowledge of reimbursement terms for provincial and private payers. Including some experience with 3rd party payers and patient assistance/support programs
Excellent verbal and written communication skills.
Skilled in following specific instruction with a high degree of accuracy.
Excellent interpersonal, communication, teamwork, problemsolving and organizational skills.
Able to adapt to change and have excellent time management and the ability to balance competing priorities.
Ability to work independently using the resources set up within the or to resource on own.
Selfstarter.
Knowledge of Kroll system preferred
Knowledge of Cancer Care Ontario New Drug Funding Program guidelines, policies and procedures preferred
2 years of re