Credit & Collections Specialist (Contract Ending - Toronto, Canada - Osler

Osler

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Osler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S.

and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena.

Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas.

Osler is a dynamic and exciting place to begin a career or carve out a new path.

Major Responsibilities

Responsible for all communications in a professional and confidential manner using sound judgement, tact, and previous experience to provide excellent collection outcome while maintaining superior ongoing relations with the Firm's clients
Build working relationships with internal departments (i.e. Billing Department), along with Partners and Legal Assistants to investigate and resolve client disputes in a timely manner to ensure satisfactory resolution for all parties involved
Work with the Manager of Accounts Receivable for all delinquent situations that requires escalation, even thirdparty collections or legal action
Obtain approval for all special terms, outside of Firm's normal terms of repayment, that may arise from time to time
Supply written and verbal credit references to parties requesting information where applicable
Review of daily payments from clients to ensure accuracy and that they are in accordance with the Firm's procedures/policies
Review of the unapplied client payments to research, follow up and to ensure that they are applied correctly according to the client's remittances
Credit card payment processing where applicable
Perform other duties related to Collections, Credit, and A/R as assigned
Perform any other Ad Hoc duties as assigned by the Manager of Accounts Receivable

Position Requirements

Education and Experience_

This position requires a post-secondary degree or diploma in Accounting or Business Management, and a of minimum 5 years of previous related credit, collections and accounts receivable experience, preferably within a professional services firm.

An equivalent combination of education, training and experience may be acceptable. A Certified Credit Professional designation from the Credit Institute of Canada (or similar Credit organization) is an asset.

Knowledge and Skills_
Proficient in MS Office product suite with a strong working knowledge of Outlook, Excel and Word. Experience with Aderant and/or related accounting systems would be an asset
Demonstrated ability to be results/target oriented both in their individual portfolio, within a collection team environment as well contributing results to the overall success on a companywide basis
Demonstrated ability to work well in a team environment
Strong decisionmaking, judgement and organizational skills is required
Strong client service orientation and ability to manage multiple client requirements at the same time
Ability to interact with senior members of the Firm, including the Partners and Senior Management
Exceptional communication skills (verbal and written), attention to detail, efficient and organized
Time management and organisational skills in order to efficiently multitask and prioritize among many demands
Ability to work under pressure

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies.

Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.

We are currently working in a hybrid work arrangement, which includes a requirement to work partially in the office.

Accessibility and Accommodation

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

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