Team Executive Assistant - Vancouver, Canada - Raymond James Financial
Description
Team Executive Assistant
- At Raymond James, _
_we __develop, _
_we __collaborate, _
_we __decide, _
_we __deliver, and _
_we __improve together_.
is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
_ Team Executive Assistant_
How does the role impact the organization?
What is the position responsible for?
- Providing support to two advisors on a fast paced growing team
- Foster and support client relationships by liaising with clients, responding to requests and demonstrating proactive problem solving;
- Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
- Head liaison and air traffic controller of the team and oversight of CRM
- Salesforce
- Prepare for client meetings and have all meeting prep ready from the team for the lead advisor
- Basic financial administrative duties including sending funds, address change, client account agreement updates and one off documents
- Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, balance and process expense reports,, proactively manage calendars, create and maintain files, and perform other administrative assignments as required
- Handle incoming and outgoing phone calls with high net worth clients and respond to requests for information;
- Proactive Selfstarter: carry out special projects, as assigned and independently research, prioritize and follow up on status
- Event organizer coordinating quarterly events remote or in person with between clients
- Communicate internally with various operational and administration departments;
- Assisting with social media content creation and team branding of media appearances such as BNN Bloomberg, Globe & Mail, CTV etc.
- Prepare expense reports, monthly budget reports, invoice processing and purchase requisitions
- Assist with all marketing initiatives including social media (twitter, LinkedIn), and website content; and
- Grow and take courses as required for regulatory purposes.
What can you expect from us?
Our most important investment is in people, Raymond James Ltd offers
flexible workstyles, a competitive compensation and benefits package.
Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.
Qualifications
Knowledge, Skills and Abilities
Knowledge of:
- Basic fundamental investment concepts, practices, and procedures used in the securities industry;
- Administrative processes and procedures
- Compliance practices and regulations;
- CRM (Customer Relationship Management) software and maintaining/improving CRM databases is required
- Dataphile is an asset.
Skill in:
- Organization, prioritization, and exceptional attention to detail;
- LinkedIn, Facebook, and Twitter; YouTube and Instagram
- Salesforce
- Customer service and problem solving.
Ability to:
- Work within deadlines in a highvolume and demanding environment while maintaining a high level of service and an imperative attention to detail;
- Manage multiple deadlines and tasks;
- Work independently as well as collaboratively within a team environment;
- Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
- Display flexibility and willingness to assist others as required; and
- Exercise tact and discretion in the handling of confidential information.
Educational/Previous Experience Requirements:
- Postsecondary education;
- A minimum of 12 years of industry related experience; and
- Experience in the real estate, financial services, customer service, hotel management industry is an asset.
Licenses/Certifications
- Completion of the Canadian Securities Course (CSC) is an asset.
Job Administrative & Support Services
Primary Location CA-BC-Vancouver-Vancouver
Organization Branch
Schedule Full-time
Status Permanent Full-Time
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