Bell Person Part Time - Toronto, Canada - DoubleTree by Hilton Toronto Downtown
Description
Job description
Position Overview:
Bell Person Part Time
DoubleTree by Hilton is a busy 490 rooms award winning hotel located in the heart of downtown Toronto near the City Hall.
We are currently looking for experienced Bell Person with a service oriented and caring attitude sophistication and a genuine smile that creates a warm, welcoming environment for our guests, to join our Front Office team.
REPORTS TO:
FRONT OFFICE MANAGER
DUTIES:
- Greet guests as they enter and exit the hotel
- Assisting guests with luggage
- Providing information regarding the Hotel, city attractions etc.
- Providing excellent guest service as per Hotel standards
QUALIFICATIONS:
- Good command of the English language is essential, both written and verbal
- Additional languages spoken would be an asset
- Must be neat, professional and well groomed
- Must possess strong organization skills, attentive to details
- Must be guest service focused
- Must be a self motivator
- Knowledge of the city would be an asset attractions, restaurants, etc.
- Previous customer service experience would be an asset
- College diploma or University degree from a Hospitality related program would be an asset
- Must be able to stand for extended periods of time
- Must be able to lift heavy loads guest luggage, parcels
- Must be able to stretch, bend etc. repeatedly
- Positive attitude and outgoing personality is essential
- Must be able to work shifts days, evenings, weekends and holidays
- Constant standing; must stand for all of the essential duties
- Frequent to constant walking between Bell desk and the guestrooms
- Frequent bending involved in picking up luggage, placing luggage onto cart/rack
- Frequent pushing/pulling bell cart filled with luggage; ranging from 10 lbs lbs.
- Occasional torso twisting when placing bags from ground onto cart
- Able to forward reach when picking up bags off of bell cart and/or gathering bags out of the vehicle
Job Type:
Part-time
Salary:
$16.00-$18.00 per hour
Benefits:
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability
Experience:
- Customer service: 2 years (required)
Work Location:
One location
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