Night Manager - Toronto, Canada - DoubleTree by Hilton Toronto Downtown

DoubleTree by Hilton Toronto Downtown

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Description

Scope

Direct the financial operations of the hotel to ensure the security of the assets of the company in a decentralized accounting environment.

Major areas of responsibility include, but are not limited to the following:

Oversee the entire Front Office operation to maintain high standards.
Complete Night Audit duties efficiently and effectively.
Maximize room occupancy at best rates and use upselling techniques to promote hotel services and facilities.
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
Compile adequate handover to early staff / Duty Manager.
Conduct annual and midyear Appraisals with Team Members.
Serve as a point of contact for regular guests and VIP guests.
Manage, record and promptly resolve issues or emergencies that arise
Assist other departments, as necessary.
Represent the Hotel Manger and other senior managers in their absence, taking full responsibility of the hotel.
Demonstrate current and up to date knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area.
Act in accordance with all security and emergency procedures and manage the instigation of these, as required.
Act in accordance with policies and procedures when working with front of house equipment and property management systems.
Conduct Health and Safety checks and night walks, and maintain a good status awareness of all hotel areas.

Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts.

Salary:
$52,000.00-$58,000.74 per year

Benefits: