Dispatch Coordinator/administrative Assistant - Surrey, Canada - Dogwood Ltd

Dogwood Ltd

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Dogwood Ltd.

is looking for a
Dispatch Coordinator/Administrative Assistant to join our team in Surrey, BC to coordinate and dispatch our in-house technicians and subcontractors in BC.

We work on commercial renovations, tenant improvements and facility maintenance for renowned businesses.

The Dispatch Coordinator/Admin Assistant performs a variety of dispatching and administrative tasks.

The person in this position is responsible for coordinating in-house technicians and subcontractors, scheduling service work and projects, and ensuring the ordering of materials and equipment.

If you are highly customer-oriented and have an understanding of the trades and construction industry, we would love to hear from you.

Why work for us:

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Teamwork, communication, cooperation, diversity & inclusion:

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Competitive wages:

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Benefits (extended health, dental, vision, life insurance, disability insurance, travel medical insurance, employee-assistance program):

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RRSP matching:

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Paid personal days in addition to vacation time and sick time:

Hybrid work-from-home option after probationary period:

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Semi-flexible start times:

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Opportunities for growth / career path:

Continued education / Tuition reimbursement

MAIN RESPONSIBILITIES:

Schedule work for service technicians and subcontractors.
Responsible for communicating all relevant information between clients and service technicians/subcontractors.
Track service work and small projects from start to finish.
Responsible for supervising technicians and their time tracking for payroll.
Assist with technicians' timeoff requests.
Support and motivate the technicians' team to consistently meet deadlines and standards of quality within budget and address any discrepancies directly with them.
Responsible for calculating time and materials on workorders and preparing for invoicing.
Responsible for ordering materials and supplies for service work and for small to medium size projects.
Responsible for scheduling repairs and maintenance on tools and equipment.
Assist with the tracking and organizing of vehicle maintenance.
Hold signing authority for purchases, tools, vehicle repairs within established limit.
Communicate effectively with clients and all team members.
Responsible for scheduling safety training and first aid courses as required.
Share responsibility for afterhour calls.
Responsible for creating new client accounts.
General administrative support to the Projects team.
Works directly with Regional Manager to address requirements.

QUALIFICATIONS / REQUIREMENTS:

Required Experience:

years of experience as a coordinator within the construction or trades industry

2 years of supervisory responsibilities

Required Knowledge, Skills and Abilities:

Strong computer skills in Microsoft Office
Knowledge of Salesforce, Skedulo and customer portals is an asset
Strong organizational skills
Strong interpersonal skills with the ability to establish and maintain effective working relationships
Strong communication skills written and verbal
Ability to prioritize tasks
Ability to solve problems efficiently