Regional Account Sales Coordinator Lead - Burnaby, Canada - Ritchie Bros.

Ritchie Bros.
Ritchie Bros.
Verified Company
Burnaby, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

ABOUT US The Lead Regional Account Sales Coordinator is responsible for effectively leading process execution and training for a team of Regional Account Sales Coordinators (RASC) and assigned Sales Territory Managers.

The Lead RASC will engage directly with customers, Sales leaders, and inter-department business partners to resolve complex issues.


RESPONSIBILITIES

  • In this role, you'll:
  • Proactively engages internal and external business partners to address complex business problems escalated by customers or the RASC team. Demonstrate impeccable customerfacing communication.
  • Leads training efforts for RASCs and assists Sales Effectiveness Field Training Specialists with Sales Territory Manager onboarding. Maintains documentation libraries and delivers content and followup training to support adoption.
  • Leads assigned projects to enhance Sales Support effectiveness, including process enhancement and sharing best practices. Utilizes reporting and metrics to measure the team's results.
  • Supports workload balancing for Regional Accounts Sales Coordinators during peak volumes or for special projects.
  • Responsible for contributing to Sales Support strategic initiatives aligned to Ritchie Bros. strategic pillars

QUALIFICATIONS

Here's what you bring:


  • High School diploma, degree strongly preferred
  • Minimum of 3 years working in sales or operations support

This job will require you to:

  • Minimal traveling
  • perhaps 3 or 4 times a year to attend team meetings or training

What We Offer:

Our success is built on the drive and dedication of our people.

As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 55+ years in business.

And we'll take care of you along the way.


Here's how:

  • Base salary + paid overtime
  • Comprehensive medical and dental benefits
  • RSP/401K and an Employee Share Plan, both with company match.
  • Ongoing training, professional development, and tuition reimbursement.
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