Leasing & Administration Specialist - Mississauga, Canada - Hazelview Properties Services Inc.

Hazelview Properties Services Inc.

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Key Responsibilities:

Leasing:

Demonstrate excellent sales/leasing skills, continuously seeking to minimize vacancy and achieve leasing targets
Immediately record all telephone and inperson visits on appropriate reports
Complete and maintain guest cards according to established procedures
Greet prospective residents and determine their needs and desires for accommodation (ask questions; utilize completed guest cards, etc.)
Close the sale
Prepare lease agreements, secure new resident signature(s) on all required paperwork prior to movein, and process paperwork in accordance with company procedures
Ensure all suites are completely ready for resident to movein on agreed date
Maintain accurate record of monthly commission bonuses
Participate in training as required
Complete and submit as required Traffic, Sales & Log reports
Stay constantly abreast of competitive offerings by playing an active role in conducting market surveys and regularly shopping the competition

Building Administration:

Ensure that a superior level of cooperation, service and support is provided to residents
Promptly respond to resident issues and service requests
Be available to residents for general inquiries about living in their suite, building and community
Actively managing lease renewals and retention program
Collaborate with cleaning and maintenance teams to ensure optimal service to residents
Follow up on work orders as needed
Responsible for daytoday operations of the building including but not limited to:
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
Receiving and coordinating service requests
Receiving tenancy termination notices, reviewing rent ready and vacancy reports
Assisting with "movein" and "moveout" procedures and surveys
Any other duties as requested by management.

Job Requirements:

Education and Experience:

Completion of High School or general education degree (GED)
2+ years of related experience in a sales or related role
Experience with Leasing principles would be an asset
Proven track record of following through to achieve results
Strong team player, eager and willing contributor to team success even in areas outside of position requirements
Ability to work a flexible schedule, including evenings and weekends
Ability to allocate own time effectively, work well under pressure, and manage tight deadlines
Ability to take initiative, innovate, and continuously seek to improve

Qualifications:

Excellent communication is required. Ability to speak other languages is considered an asset
Actively championing diversity and inclusion
A commitment to "Best in Class" Customer Service
A professional demeanour with strong communication skills
A demonstrated high degree of integrity, discretion and confidentiality
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Selfmotivated individual with a "cando" and "no task is too big or too small" attitude
Hazelview Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially._