Community Standards Advisor - Toronto, Canada - University of Toronto
Description
Date Posted:02/17/2023
Req ID: 28520
Faculty/Division:
VP - University Operations
Department:
UNIVERSITY FAMILY HOUSING - CS
Campus:
St. George (Downtown Toronto)
Position Number:
Description:
About us:
University Family Housing is comprised of a unique stock of 83 century homes and two 21 story residential towers.
We provide housing to student families, faculty families and long-term residential tenancies, on-site property management services, and educational and recreational programming for our families.
Your opportunity:
The Community Standards Advisor is a new position, which is responsible for overseeing the behavior management of our Student Family Housing Community.
Reporting to the Assistant Director, University Family Housing, the Community Standards Advisor functions as a part of the Residence Life Management Team, providing guidance and support to the Residence Life Coordinators, in addition to leading the initiatives surrounding non-academic programming which include wellness, and adult and children-focused educational and recreational programming.
Your responsibilities will include:
- Investigating community standard and housing policy breaches
- Providing proactive care to prevent physical or emotional injury or harm
- Interpreting applicable guidelines and protocols to determine policy and appropriate disciplinary actions for breaches of community standards and/or housing policy violations
- Analyzing processes and recommending changes for more efficient coordination of operations
- Keeping wellinformed on University programs, policies and procedures, as well as industry best practices and trends, including crisis intervention and emergency protocols
- Implementing plans and process improvements for program and service activities
- Planning and implementing workflow for a group, in addition to directing the activities of casual staff and coaching student staff on handling personal and nonpersonal complaints
Essential Qualifications:
- Bachelor's Degree, or acceptable combination of equivalent experience.
- Minimum five (5) years of relevant residence life/housing experience
- Minimum three (3) years experience working in a postsecondary residence setting in a similar position
- Minimum three (3) years experience in counseling, community programming initiatives, and conflict resolution in a residence environment
- Excellent oral and written communication, interpersonal and organizational skills
- Proven leadership, supervisory and problemsolving skills
- Demonstrated conflict resolution skills
- Skilled in working in an unpredictable and often stressful environment both independently and as part of a team of diverse individuals
- Intermediate computer skills relating to Microsoft Office Suite (Word, Excel, Outlook)
Assets (Nonessential):
- Skilled in working with universityaged adults and individuals in crisis
- Experience working with postsecondary students and knowledge of university and community resources
- General understanding of the Residential Tenancies Act (RTA)
To be successful in this role you will be:
- Approachable
- Articulate
- Multitasker
- Organized
- Perceptive
- Proactive
- Problem solver
Closing Date: 02/28/2023, 11:59PM ET
Employee Group:
USW
Appointment Type:
Budget - Continuing
Schedule:
Full time. Regular daytime schedule, with the possibility of overtime and weekends
Pay Scale Group & Hiring Zone:
Job Category:
Facilities/Ancilliary Services
Recruiter:
Meagan White
**Lived Experience Statement
More jobs from University of Toronto
-
Sessional Lecturer
Toronto, Canada - 3 weeks ago
-
Assistant Director, Academic Human Resource Services
Toronto, Canada - 23 hours ago
-
Staff Scientist, Economics, Entrepreneurship, and Management
Toronto, Canada - 3 weeks ago
-
Student Development Coordinator, Peer Education
Toronto, Canada - 1 week ago
-
Brn Executive Assistant
Mississauga, Canada - 3 weeks ago
-
Technical Specialist
Toronto, ON, Canada - 1 week ago