Team Lead - Winnipeg, Canada - Bouygues Energies and Services Canada Limited

Bouygues Energies and Services Canada Limited

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting To - Contracts Manager, Custodial Services

Core Purpose of the Job - Supervises the servicing of an assigned area within the budget required and to maintain company and customer quality standards.

Scope of Duties and Responsibilities

Working position, helping with tasks.

Assigns daily tasks and responsibilities to employees.
Inspects the work on an ongoing basis to ensure quality, and performance is at the expected levels.
Assists Supervisor Custodial Services in cleaning audits
Assists in the training of new employees.
Follows and Trains in Health & Safety procedures.
Receive One-Call tickets and assigns to employees for resolution
Provides coaching to employees outlining expectations.
Respond to customer requests and ensure follow up.
Identifies and resolves problems on shift, informs or involves the Manager, as necessary.
Keeps track of supplies such as gloves, chemicals, and tools by following supply management procedures.
Perform all assigned duties as requested by the Resident Manager.
Fill out end of shift briefing on computer

Essential Attributes

A good standard of general cleaning management.

A minimum of 3 years' experience in facility cleaning management.
Strong customer service skills and used to dealing with sensitive and confidential information.
Time management skills to manage priorities in an effective way, multi-task, manage regular interruptions and still meet deadlines.
Effective oral and written communication
Initiative-taking and flexible attitude to work undertaken and hours worked with time management skills.
Ability to work autonomously as well as in a team environment.
Ability to deal with a diversity of people in a calm, courteous, and effective manner regardless of their conduct.
Proficient experience with MS software (e.g., Word, Excel, Outlook,)

Desirable Attributes