Credit Specialist - Calgary, Canada - TRAIL APPLIANCES LTD

TRAIL APPLIANCES LTD

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why Trail Appliances?

The Perks
Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

Health & dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
Staff incentives and rewards
Employee discounts

The Role
Reporting to the Credit Manager, the Credit Specialist will effectively manage A/R for all assigned accounts. In addition, this individual will assist customers, CSR's and sales with any issues or requests. This is a full-time position

What you will be doing

Prompt and constant follow up with customers to ensure timely collection of outstanding accounts
Provide information and customer service for customer inquiries
Investigate overages, shortages, and all outstanding invoices
Reconcile accounts and pull back up documentation as required
Recommend 3rd party collection as required and follow up with collection agency
Liaise with accounting, sales and service personnel as required

Refunds

Invoicing
Flexiti & Ledger Adjustments

Responsible for A/R

Customer Service inquiries for all consumer accounts

To be successful in this role you must

A minimum of 2 years credit/collection experience
Contract review and construction lien experience would be an asset
Ability to maintain confidences.
Strong communication and problemsolving skills.
Ability to work well with others.
Strong sense of urgency and accuracy.
Strong computer skills and attention to detail.
Intermediate to advanced excel skills.
Previous billing experience.

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary.

From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada.

With 19 showrooms spanning across BC, Alberta, and Saskatchewan, we continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we're proud to be family-owned and operated today.

This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader

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